Help center
Set up, dial in, and keep monitoring.
Straightforward guides for the people who run FreshControls day to day. Start with the basics, then tune alarms and notifications to fit how your team works.
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Alarms & notifications
Alarm profiles basics
How thresholds, delays, and escalation combine into a reusable profile you apply across your fleet.
Read guide →Notification channels
Compare app push at launch, email, SMS, browser alerts, and voice calls, and understand how to acknowledge an incident.
Read guide →How to respond to a temperature alarm
Find the affected equipment, check the trend and limit, record who is responding, and confirm recovery.
Read guide →Billing & account
Getting started
Troubleshooting
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