[{"data":1,"prerenderedAt":146},["ShallowReactive",2],{"help-\u002Fhelp\u002Fgetting-started":3},{"id":4,"title":5,"body":6,"category":134,"description":135,"extension":136,"meta":137,"navigation":138,"order":139,"path":140,"seo":141,"stem":142,"summary":143,"updated":144,"__hash__":145},"help\u002Fhelp\u002Fgetting-started.md","Getting started with FreshControls",{"type":7,"value":8,"toc":123},"minimark",[9,13,17,22,33,37,40,62,70,74,77,81,92,96,99,103],[10,11,5],"h1",{"id":12},"getting-started-with-freshcontrols",[14,15,16],"p",{},"FreshControls monitors the temperature and environmental conditions that decide whether product ships or spoils. This guide takes you from an unopened box to your first live reading.",[18,19,21],"h2",{"id":20},"_1-create-your-account","1. Create your account",[14,23,24,25,32],{},"Head to ",[26,27,31],"a",{"href":28,"rel":29},"https:\u002F\u002Fapp.freshcontrols.com\u002Fsignup",[30],"nofollow","app.freshcontrols.com\u002Fsignup"," and create your organization. You will name your organization, add your first site, and set your local time zone — every log and report is stamped in the site's local time, which matters when an inspector asks.",[18,34,36],{"id":35},"_2-claim-your-first-device","2. Claim your first device",[14,38,39],{},"Every sensor, board, and gateway ships with a QR code and a printed claim code. Claiming links the physical device to your account.",[41,42,43,52,55],"ul",{},[44,45,46,47,51],"li",{},"In the app, open ",[48,49,50],"strong",{},"Devices → Claim a device",".",[44,53,54],{},"Scan the QR code on the device, or enter the serial and claim code by hand.",[44,56,57,58,51],{},"Assign the device to a site and give it a plain-language name like ",[59,60,61],"em",{},"Walk-in freezer #2",[14,63,64,65,69],{},"If you scanned a QR code that opened this website at a ",[66,67,68],"code",{},"\u002Fc\u002F..."," address, that page walks you through the same steps and hands the code off to the app — the claim code stays on your device and is never sent to our servers from the marketing site.",[18,71,73],{"id":72},"_3-place-the-sensor","3. Place the sensor",[14,75,76],{},"Mounting hardware — an adhesive pad, a screw bracket, and a magnet — is in the box. For a walk-in cooler or freezer, place the sensor away from the door and the evaporator so you measure the air your product actually sits in. For deep-freeze or immersion measurements, use the optional external probe.",[18,78,80],{"id":79},"_4-set-a-threshold","4. Set a threshold",[14,82,83,84,87,88,91],{},"Open the device, set a ",[48,85,86],{},"high"," and ",[48,89,90],{},"low"," threshold for the range you need to hold, and choose how long a reading can sit out of range before it becomes an alarm. A short delay keeps a routine defrost cycle from paging you at 2 a.m.",[18,93,95],{"id":94},"_5-confirm-you-get-alerted","5. Confirm you get alerted",[14,97,98],{},"Send yourself a test alarm from the device menu. If the notification lands on the channels you expect, you are done — monitoring is live and the compliance log is already writing itself.",[18,100,102],{"id":101},"next-steps","Next steps",[41,104,105,111,117],{},[44,106,107],{},[26,108,110],{"href":109},"\u002Fhelp\u002Falarm-profiles-basics","Understand alarm profiles",[44,112,113],{},[26,114,116],{"href":115},"\u002Fhelp\u002Fnotification-channels","Set up notification channels",[44,118,119],{},[26,120,122],{"href":121},"\u002Fhelp\u002Ftroubleshooting-offline-sensors","Troubleshoot a sensor that went offline",{"title":124,"searchDepth":125,"depth":126,"links":127},"",2,3,[128,129,130,131,132,133],{"id":20,"depth":125,"text":21},{"id":35,"depth":125,"text":36},{"id":72,"depth":125,"text":73},{"id":79,"depth":125,"text":80},{"id":94,"depth":125,"text":95},{"id":101,"depth":125,"text":102},"Getting started","Create your account, claim your first device, and see live readings — a walkthrough from box to first alert.","md",{},true,1,"\u002Fhelp\u002Fgetting-started",{"title":5,"description":135},"help\u002Fgetting-started","Create your account, claim your first device, and see live readings in an afternoon.","2026-07-09","4FVYP0NZIq_xag7baa55POmF9fy0c-jS4Vu1PweVZGU",1788197584192]